Flow Software

Pricing

Priced on usage, billed once a month.

Every engagement is priced on what its systems actually do, against a rate card you agree before anything is billed.

Talk to us See the services

How it works

A rate card, a meter and one invoice.

Every Flow Software service is agreed in an order form, priced on usage and invoiced monthly.

  1. A rate card, agreed at onboarding

    Your order form lists every unit you can be billed for and the rate for each. If an engagement carries a recurring fee, the order form states it before you sign. Where an engagement needs setup or build work, the order form quotes it before you sign, as its own line.

  2. Usage, measured as it happens

    Each service has its own meter. API Flow, for example, counts the work its connections do. Nothing that is not on your order form is ever billed.

  3. One invoice a month

    Each invoice lists every metered quantity beside its rate, in US dollars.

Rates

Agreed in writing, in US dollars.

There are no free trials. Your rates are set in your order form before any work or charge.

  • All prices and invoices are in US dollars.
  • No charge for anything not listed on your order form.
  • No setup or build cost hidden in usage: any such fee is its own line on the order form.
  • Rate changes are notified in writing at least 30 days before they take effect.
  • Invoices add any sales or use tax that applies.
Read the Terms of Service

Paying

Card or ACH, on a page hosted by Stripe.

Pay by card or ACH bank debit on a secure page hosted by Stripe. ACH payments are authorized under a debit mandate you accept when you set them up.

  • Payments are processed by Stripe, and full card numbers are never stored by Flow Software.
  • This website does not take payments or collect payment details.
  • Invoices are due 15 days after the invoice date.
  • When you add a card or bank account, you authorize Flow Software, through Stripe, to charge each monthly invoice to it on or after its due date. The amount follows your usage, each charge matches an invoice already sent to you, and you can withdraw the authorization by email.
  • Charges appear on card and bank statements as FLOWSOFTWARE.

Canceling and refunds

Canceling, refunds and billing questions.

Order forms run month to month. There is no minimum term and no cancellation fee.

Month to month

Canceling

Cancel at any time by emailing support@flowsoftware.ai. Cancellation takes effect at the end of the current monthly billing period; the final invoice, sent after that date, covers usage and any services performed up to it, and nothing is charged after it apart from that invoice and any earlier invoice still unpaid.

How to cancel

Credits and refunds

Refunds

Usage already metered and services already performed are not refunded. Billing errors are corrected by credit or refund, and duplicate charges are refunded in full. If you have paid for a period that runs past the date your cancellation takes effect, the unused part is credited against your final invoice and any balance is refunded.

Read the Refund and Cancellation Policy

Billing

Billing questions

Write to support@flowsoftware.ai with the invoice number. Please raise any question with us first: it does not limit your right to dispute a charge with your card issuer or bank.

Email support@flowsoftware.ai

Start with how the business runs today.

A first conversation covers the tools in place, the stages that matter and where the work stalls.

Talk to us

Or write to support@flowsoftware.ai